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CREDIT SHORTFALL

Want to Know a little about Credit Shortfall? Let us tell you.

Credit Shortfall Insurance covers the difference between the outstanding balance on a financed vehicle and the insurance payout in case of theft or write-off. It ensures that the policyholder is not left with a financial shortfall after their vehicle is declared a total loss.

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Credit Shortfall

Credit Shortfall Insurance Solutions

When it comes to protecting your car, having credit shortfall is crucial. The challenge you face is while your car is financed, it gets stolen or written off and your car insurance won’t cover the full outstanding financed balance. This is where credit shortfall can assist to alleviate that burden of the shortfall. 

Some of the covers available

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Credit Shortfall Cover

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Personal Accident

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Excess Protector (optional)

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Installment Protector (optional)

Some of the exclusions, what it will not cover

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Loan is in Arrears

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No cover as there has to be an active comprehensive insurance policy

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Limited cover for balloon financed vehicles - subject to approval

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All accessories or extras must be specified in your current comprehensive insurance

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Your comprehensive insurance is rejected for any reason

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Your vehicle is not written off for any reason or stolen and then recovered but repairable

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Your vehicle has to be financed

Refer to Terms & Conditions for a full list of exclusions

Get in touch with us today to learn more about the insurance solutions and discover how you can help protect your car.

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As this is specialised insurance, we require some information that will allow for us to setup for a meeting and setup time to understand your requirements as each business is unique.

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    Your Claims



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    Any claims in the last 7 years?


    Claims in the last 7 years.









    What type of claim did you have?











    How many years have you not had a claim? So if you had a claim say on the 1st of June 2019, and today is the 1 January 2021 this means that you have only 1 year of no claims. You need to round down any years, so in this case you would be claim free for 1 and half years, so we have to round down to 1 year and never round up.






    How many years have you not had a claim? So if you had a claim say on the 1st of June 2019, and today is the 1 January 2021 this means that you have only 1 year of no claims. You need to round down any years, so in this case you would be claim free for 1 and half years, so we have to round down to 1 year and never round up.



    Any Insurer Rejected Your Claim?


    Any insurer ever rejected your claim?




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    Insurance

    Available Products

    We have a wide range of insurance products, ensuring that we can meet all your coverage needs. Our team of seasoned professionals possesses in-depth knowledge, so you are in capable hands.
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    Credit Shortfall

    This benefit covers the gap between your comprehensive insurance payout and the remaining amount you owe the bank if your vehicle is written off or stolen and not recovered.

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    Excess Protector Benefit (Optional)

    If your vehicle is written off and your insurance claim is approved, the Excess Protector benefit will reimburse you up to the selected amount for the excess you paid on your comprehensive vehicle insurance claim.

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    Personal Accident

    We offer personal accident cover for the vehicle’s registered owner, providing benefits for accidental death, total permanent disability, and accidental exposure to HIV. This coverage applies even if the vehicle is not written off and continues if you no longer owe money on your vehicle loan.

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    Installment Protector (Optional)

    If your vehicle is written off and your insurance claim is being reviewed, our Installment Protector benefit will cover up to 2 months of your vehicle payments until the claim is finalised.

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    Browse FAQ Categories

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    Credit Shortfall

    Credit Shortfall Insurance

    What is credit shortfall insurance?

    Credit shortfall insurance covers the difference between the amount you owe on your car finance and the payout from your comprehensive car insurance if your car is written off or stolen and not recovered.

    Who needs credit shortfall insurance?

    It’s ideal for anyone financing a vehicle, as it protects you from owing more on your car loan than the car’s insured value in case of a total loss.

    How does credit shortfall insurance work?

    If your car is written off or stolen, your comprehensive insurer pays the market value. If this is less than your outstanding loan, credit shortfall insurance covers the difference.

    What is typically covered by credit shortfall insurance?

    It covers the shortfall between your car’s insured value and the remaining balance on your finance agreement, excluding any arrears or added interest.

    What is not covered by credit shortfall insurance that clients often assume is covered?

    Arrears, additional interest, extended warranties, and insurance premiums added to your loan are typically not covered by credit shortfall insurance.

    Are there limits to the payout provided by credit shortfall insurance?

    Yes, most policies have a maximum payout limit, which may be a percentage of the car’s value or a fixed amount. Check your policy for specifics.

    Can credit shortfall insurance be transferred to a new car or loan?

    Policies are generally specific to the car and loan they were taken out for, but some insurers may allow transfers under certain conditions. Always verify with your insurer.

    What complex factors can affect credit shortfall insurance claims?

    Policy exclusions can include if the car is written off due to illegal activities or if there are undisclosed modifications. Additionally, the insurance may not cover the full shortfall if the car’s depreciation was faster than expected.

    Does credit shortfall insurance cover the balloon payment at the end of a finance agreement?

    Some policies do cover balloon payments, but this is not standard. Check your policy or opt for one that includes this coverage if you have a balloon payment.

    How does the depreciation of the car affect credit shortfall insurance?

    Rapid depreciation can increase the shortfall, making this insurance especially valuable for cars that depreciate quickly. However, excessive depreciation due to high mileage or poor condition may not be fully covered.

    Our Client Education Quizzes

    Think you can out smart these questions?? Hmm, let’s see if you can?

    Insurance 101

    Insurance 201

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    Personal Insurance Quiz 101

    10 Quick, easy home and car insurance quiz questions to help you unlock how it works by increasing your knowledge.

    1 / 10

    Why is insurance known as a grudge purchase?

    2 / 10

    Why is it important to make sure your monthly insurance premiums is paid every month?

    3 / 10

    What does it mean to be under insured?

    4 / 10

    What does full comprehensive vehicle insurance cover?

    5 / 10

    Is it necessary to have a tracking device?

    6 / 10

    What is the purpose of a policy schedule?

    7 / 10

    What is meant when I say, I use my vehicle for private use only?

    8 / 10

    Vehicle insurance have additional excesses. What are additional excesses?

    9 / 10

    What type of cover do I need to take out for vehicle for mechanical and electric breakdown?

    10 / 10

    What is credit shortfall?

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    3

    Personal Insurance Quiz 201 - Intermediate

    10 Intermediate level, random quick, easy home and car insurance quiz questions to help you unlock how it works by increasing your knowledge.

    1 / 10

    Do I really need to disclose the colour of my vehicle for insurers to calculate my premium?

    Under insurance is calculated using average. Average is calculated using the below formula:
    Average = (Sum Insured Amount) / (Actual Replacement Amount ) x (Claim Amount)
    Once you have worked out the average amount you need to minus the excess and it will give you the total amount that an insurer will payout.

    2 / 10

    My contents is covered for R100 000 with a basic excess of R2 000. Someone breaks into my house and steals contents to the value of R50 000. I submitted a claim, the insurer advises that I am under insured.

    My contents is actually worth R250 000. How much will I be paid out?

    3 / 10

    Does my marital status really affect my vehicle insurance premium?

    4 / 10

    Gary goes to work on a Friday, he ends up staying after work with his colleagues and they have a few drinks. He leaves work at 11pm and heads home. As he is passing the robot, a guy who is highly intoxicated skips the red robots and knocks into Gary. Gary and the other driver are not injured however upon the police arriving they test them both for alcohol and both Gary and the other driver are arrested because of their alcohol levels. Will the insurer pay for the damages to fix Gary's car?

    5 / 10

    Why does it matter if I have a license or not when taking out insurance, if I am the one who will be paying for the premium?

    6 / 10

    Why is it important to disclose true information to insurance companies?

    Under insurance is calculated using average. Average is calculated using the below formula:
    Average = (Sum Insured Amount) / (Actual Replacement Amount ) x (Claim Amount)
    Once you have worked out the average amount you need to minus the excess and it will give you the total amount that an insurer will payout.

    7 / 10

    My contents is covered for R100 000 with a basic excess of R2 000. Someone breaks into my house and steals all my contents. I submitted a claim, the insurer advises that I am under insured.

    My contents is actually worth R250 000. How much will I be paid out?

    8 / 10

    Why is it important to know about my past insurance and claims when I am taking out insurance?

    9 / 10

    Pam who is 29 years old, takes out insurance with Z Insurers for her car. She opts for a basic excess of R5 000.

    The are also 2 additional excesses on her policy schedule. (Drivers under the age of 25 years R2 000 excess and where an accident happens between 11pm and 4am R5 000 excess).

    Pam goes out partying and she meets up in an accident at 2am. She is stressed out about how much excess she needs to pay when she claims, how much would she need to pay?

    10 / 10

    What happens if I had a burglary at my home 2 years ago and I didn’t tell my current insurer about it when I took out home contents cover?

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    1

    Life Insurance Quiz 101

    10 random quick, easy life insurance quiz questions to help you unlock how it works by increasing your knowledge.

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    When is the best time to take out Life Cover?

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    Do I need to go undergo any medicals or answer any medical questions when taking out life cover?

    3 / 10

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    4 / 10

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    Will my life cover automatically cancel when I reach my retirement age?

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    What will happen if I stop paying for my life cover premium?

    10 / 10

    Why is Life Cover important to have?

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    1 votes, 3 avg
    1

    Are you truly South African? Let’s see how well you know your SA slang!

    Known as South Africanism....we have many official languages and yes we sommer combine them to keep things interesting...

    1 / 10

    My "stekkie"

    2 / 10

    It's "carrots" for you

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    9 / 10

    "Buy me a brew bru"

    10 / 10

    "Shongololo"

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